Placing orders over the phone,online,by mail or by fax

Online Orders:

Order online at www.don-francisco.com. Be assured we follow standard Web protocols to ensure any information provided remains secure.

We have made shopping online easier by categorizing our most popular coffees. You may shop by: Category, Volume, Samplers, Tasteful Gifting, Office Coffee or Accessories. If you wish to create a Monthly Coffee Plan, please contact us directly at 1(800)697-5282(Monday - Friday 7:30 am- 4:30 pm PST)and we will begin your plan.

Telephone Orders:

Call us toll free at 800-697-5282 from within the US and Canada, (Monday- Friday 7:30 am -4:30 pm PST). Please have your credit card ready.

Mail Orders:

Enclose a completed order form along with your check, money order, or credit card number and expiration date. Note: we do not accept cash or COD orders. Please include the appropriate shipping fees for each shipping address.

NOTE:Orders from first time buyers paying with a check may be delayed. Please call for details.

Faxed Orders:

Fax orders are accepted 24 hours a day, 7 days a week at 800-697-9947. Fax your order sheet along with your name, address, city, state, zip code, and phone number, in case we need to contact you. Please print clearly and fill in all information completely.

Custom Orders:

We’re happy to customize your order or make substitutions on most of the sets in the catalog. Just let us know what you’d like, and wel’ll make every attempt to accommodate your wishes. To customize or substitute your order, please call 800-697-5282(Monday - Friday 7:30 am- 4:30 pm PST). Also, be sure to ask about our business gift discounts.